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Cloud & AI Platforms

Cloud & AI Platforms

Why Cloud & AI Platform?

The digital world is changing at lightning speed. AI, compliance requirements (NIS2, DORA, ISO) and the demand for transparency mean organisations expect more from their IT partner. The traditional outsourcing model is no longer sufficient — customers want control, collaboration and the ability to innovate.

With Cloud & AI Platform, Wortell combines the power of AI-driven Managed Services with the vision of Microsoft Cloud & AI. The result: control over today, and the freedom to build for tomorrow.

 

Our services

  • AI Cloud – Azure platform with automation, compliance and Azure Out of the Box as its foundation
  • AI Connectivity – Secure and reliable network management, from access point to cloud firewall
  • AI M365 Governance – Full control over Microsoft 365 and Teams changes, including Copilot governance
  • AI Service Center – Human support that continuously improves through AI and automation
  • AI Workplace – Smart, secure and Copilot-ready management of endpoints, meeting rooms and tenants
  • Debble AI – The heart of your digital workplace
  • Wortell Onsite – On-site specialists, fully connected to all our services

How we work

Not every customer wants the same. That’s why all our services are available in three service models:

  • Advised – Access to specialists for advice, changes and reviews
  • Co-Managed – Working together: you stay in control, we provide the platform and AI support
  • Fully Managed – Complete peace of mind, including monitoring, compliance and support

Results for customers

With Cloud & AI Platform, customers achieve:

  • Up to 50% fewer incidents thanks to AI triage and auto-remediation

  • Up to 40% fewer workplace support tickets

  • Faster decision-making through predictive monitoring and compliance insights

  • AI- and Copilot-ready: from experimentation to production

  • Always compliant with NIS2, DORA and ISO