Co-Managed IT: the approach for scalable, future-proof organizations

With the further development of cloud platforms and AI, the IT landscape is changing dramatically. It is not so much becoming more complex, but rather different. The total rearrangement of the landscape is fundamentally changing the role of IT.

What do we mean by that? For a long time, organizations opted for either an in-house IT team or outsourcing. There is now a third option that has been around for some time, but has gained a lot of popularity in recent months: 'Co-managed IT'.

More room for innovation

Many internal IT teams don't get stuck on knowledge, but on capacity. Understandable, because there is an awful lot to monitor. From incidents to cost management, work is piling up. And then you also have to do 'something' with AI and innovation.

The latter is essential, but you simply don't get around to it. Unless you outsource the basic tasks to an expert IT party. When it monitors and manages the IT foundation 24/7, you have far fewer disruptions and you don't have to intervene ad-hoc. This allows you to focus better on matters that are of strategic importance to your organization.

What could this look like in practice? Suppose you hire an external IT party to maintain the infrastructure of your Azure landing zone. This party takes the peripheral matters off your hands, so that the 'noise' disappears. Your IT team can focus on the landing zone itself, for example by building AI agents that add value to the business. By joining forces in this way, your IT specialists can make much better use of their knowledge.

Structural management of cloud costs

Another element that an IT party can take on is FinOps. This replaces the one-off cost analysis with a structural management of cloud spending. Your external IT partner can continuously review how to reduce cloud costs without losing performance. But also how to optimize productivity in the cloud in a cost-efficient way.

How? By continuously analyzing Azure usage trends. For example, you might want to know how much each department spends on Azure. And as soon as there is waste, it is useful that this is identified. We sometimes see that our customers can save tens of percent on Azure spend. By alerting them to such improvements and providing guidance, we help them optimize their Azure spend.

The advantages at a glance

Are you hesitating between a hybrid approach or full outsourcing? We list the advantages of co-managed IT:

• You keep part of the control in your own hands.
• Monitoring, security, optimization, and other IT fundamentals don't all rest on your shoulders.
• You work together on one platform.
• You don't have to keep up with the many Microsoft developments independently.
• Transparent dashboards give you insights, allowing you to make your organization scalable and future-proof.

Getting started with Co-Managed?

At Wortell, we have set up the 'Co-Managed' service as a partnership. The golden combination: your internal knowledge, reinforced with Wortell's specialist expertise and managed services."

It's not about who manages what, but how we work together with our customers. In consultation, we determine who manages which part of the application landscape. We then use our expertise and knowledge, combined with smart automation. In this way, we lay and maintain a solid, future-proof foundation for your organization!