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The blind spot in your Power Platform: everyone builds, but who manages?

This article is automatically translated using Azure Cognitive Services, if you find mistakes, please get in touch

Automate and speed up processes? You have been doing that for years with the Microsoft Power Platform. Long before AI came along, organizations were already building flows and apps. Over the years, a large collection of these has been created. Without anyone keeping track of exactly what was running where and what costs are involved.

That's when Copilot came into play. Left and right, people enthusiastically started building agents. The result: the proliferation of recent years has accelerated.

And the grip? That is now hard to find.

Without rules of the game, everyone builds on the move

Flows, apps & agents are not always devised by an IT team. They often come from the business. For example, the finance or logistics department wants to make a process more efficient. Such a department then either gets to work itself, or knocks on IT's door with a concrete business question.

In principle, there is nothing wrong with that. But if this happens continuously, the organization will be full of self-built tools in no time that have no central view.  In addition, the Power Platform has more than 1000 connectors, which make it easy to set up connections with external systems without proper setup.

The underlying problem: without rules of the game, everyone builds on their own. As a result, the costs increase unnoticed and your data can end up on the street.

Higher costs, no identifiable items

The costs are hidden in the use. The more often a flow, app or agent runs, the higher the bill. You can buy this off through licenses, but then you have to know what you are buying off. Do you work on a pay-as-you-go basis? Do you pay per application? For a certain number of applications, an 'all-inclusive model' is often cheaper.

If you don't have an overview, things can go fast. A large maritime service provider recently approached us because a substantial amount of money disappeared into the Power Platform every month. No one could pinpoint exactly where the money went.

To put things in order, we translated our Agent & Copilot Governance approach to the Power Platform. Essentially, the essential questions about agents are the same: what's running? Where does data end up? What does it cost?

The order in which you answer those questions has now become essential. Do you set up governance around your agents, but leave the underlying flows and apps out of the equation? Then you really only organize half the landscape. After all, all unmanaged flows and apps continue to run, move data and cost money.

What if you do have the Power Platform in order?

Then you benefit from important advantages:

  • Insight into what is running: you know which flows, apps and agents are active internally. It is also clear who is responsible for this.
  • Insight into the costs: all running tools are in view. As a result, you no longer have to deal with unexpected or untraceable expenses.
  • Knowledge that comes together: governance, tenant, security, legal and compliance are part of one overarching picture. This allows you to get maximum value from the Power Platform.

At Wortell, we look at the entire landscape and the entire spend. From there, we optimize the Power Platform. We lay a foundation on which you can innovate sustainably. So that every new flow, app or agent is an asset (and not a risk).

Where is your organization at the moment? With the Quick Data Governance Assessment , you will discover in three minutes how AI- and Copilot-ready your data governance is.

Want a broader picture of your AI maturity? Do the AI Scan. If you are ready to get a grip on what is going on, see if Agent Governance is something for you.

Want to look at your Power Platform together?

Do you want more insight into your flows, apps and agents, the associated costs and who is responsible for what? Leave your details using the form below. We will contact you to discuss your situation and think about a suitable next step.
Our author

Jesse van der Zwet

Jesse van der Zwet is Product Owner of Wortell’s AI Agent Governance service and works as a Microsoft 365 & Power Platform Consultant, with a strong focus on AI Solutions, Agentic AI and Copilot. With a background in Computer Science, he helps organizations use AI agents in a practical, secure and scalable way.

Jesse combines technical expertise with a keen eye for governance, adoption and risk management. In his work, he translates complex challenges around AI agents, Microsoft 365 and Power Platform into concrete solutions that enable organizations to innovate while staying in control of their data, quality and costs.